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i-Technology Viewpoint: It's Time to Take the Quotation Marks Off "Web 2.0"
Different industries and market segments are adopting Web 2.0 systems at different rates, but Web 2.0 is here to stay. The main reason for resistance is not the technology changes Web 2.0 brings, but changes to traditional approaches to controlling customer and employee relationships. Still, there are practical steps you can take to help ensure the success of your enterprise Web 2.0 project.
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